Editing Quality Management Process (section)

=== Project Quality Review Process ===
==== Quality Review Process Members ====
* UNITA Executive Coordinator ([[Executive Coordinator|EC]])  
* Quality & Evaluation Board ([[Quality and Evaluation Board|QEB]])  
* Task Team 1.3 ([[UNITA_Quality_Assurance|TT1.3]])  
* UNITA Offices ([[UNITA Offices|UO]])  
* Work Package Co-leader ([[WP Co-Leaders|WPL]])  
* Task Co-Leader ([[Task Team Co-Leaders|TL]])  
* Task Team Members ([[Task Team Members|TT]])  
* Governance Stakeholders (GS)  
* Beneficiaries  

==== Quality Review Process ====
* '''''Step 1''''': The process starts with a meeting between members from [[UNITA_Quality_Assurance|TT1.3]] and the UNITA Executive Coordinator ([[Executive Coordinator|EC]]), in which the process and the role of the participants are explained and the '''Quality Review Checklist (QRC)''' is presented.  
* '''''Step 2''''': After this meeting, two (2) processes will be running at the same time:  
1. The '''QRC''' will be sent to the ([[Executive Coordinator|EC]]) to be used to assess the project's compliance with the planned activities (and related outputs) in several domains – Scope, Schedule, Cost, Quality, Risk, Issues & Decisions, Communication, Project Organization, and Stakeholder Satisfaction. Each question has the indication of who should be responsible for its answer and who/what should be consulted in order to obtain it; and  

2. At the same time, Surveys created to assess the Satisfaction of the Governance Stakeholders and the Beneficiaries – Students, Teachers, Researchers and Academic Community – are sent to the respective target audience. The results from these Surveys are collected and analyzed by the [[UNITA_Quality_Assurance|TT1.3]].  

Once the '''QRC''' is completed by the [[Executive Coordinator|EC]], he sends it to the [[UNITA_Quality_Assurance|TT1.3]], so that the results from the Surveys can be added to the Stakeholder Satisfaction’s Domain.

* '''''Step 3''''': It is up to [[UNITA_Quality_Assurance|TT1.3]] to make the first analysis of the '''QRC''' and make a first Draft of the Quality Report. By email or through a meeting, [[UNITA_Quality_Assurance|TT1.3]] shares the Draft with the [[Executive Coordinator|EC]], so that questions/doubts/comments can be solved and added to the Report. After, a Final Draft is made by the [[UNITA_Quality_Assurance|TT1.3]], of both '''QRC''' and the Report, with preliminary suggestions/recommendations to the findings, and sent to the [[Quality and Evaluation Board|QEB]] for approval.  
* '''''Step 4''''': It is up to the [[Quality and Evaluation Board|QEB]] to carry out the analysis of the Report and complete the "Recommendations" sheet in the '''QRC''', making any suggestions for improvement that it deems necessary.  
* '''''Step 5''''': Once approved, the Report is sent to the [[Executive Coordinator|EC]], and it is up to him to identify the actions, with the responsibles and deadlines, needed to implement the [[Quality and Evaluation Board|QEB]] recommendations and inform about them, both the [[Quality and Evaluation Board|QEB]] and the Management Committee ([[Management Committee|MC]]).  
* '''''Step 6''''': To complete the process, the Management Committee ([[Management Committee|MC]]) is in charge of the recommendations approval.  

All documents for the quality control can be found [https://datacloud.univ-unita.eu/index.php/apps/files/?dir=/2_Boards/Quality_and_Evaluation_Board/WG3_Quality_Review_Checklist&fileid=778550 here].

==== Quality Control Roles and Responsibilities ====
{| class="wikitable"
! Main Roles !! Responsibilities
|-
| Task Team 1.3 ([[UNITA_Quality_Assurance|TT3.1]]) || Responsible for the kick-off evaluation, monitor and support the process evolution, provide information in some domains of the Quality Review Checklist (QRC), collect and merge the contributions of other members - surveys results - , prepare the latest version of the QRC, propose recommendations and prepare the Report.
|-
| WP Co- Leaders ([[WP Co-Leaders|WPL]]) & Task Co- Leader ([[Task_Team_Co-Leaders|TTL]]) || Provide information to the [[Executive Coordinator|EC]], and answer several questions in the QRC Domains.
|-
| UNITA Offices ([[UNITA Offices|UO]]) || Provide information related to costs and human resources.
|-
| Task Team Members ([[Task Team Members|TT]]), Governance Stakeholders (GS) and Beneficiaries || These UNITA members will provide information, throughout surveys, that will allow to answer questions related to satisfaction and documentation knowledge.
|-
| UNITA Executive Coordinator ([[Executive Coordinator|EC]]) || Fill in the answer to some questions in the various QRC domains and, approve the latest version of the QRC and of the Report, before they are sent to the [[Quality and Evaluation Board|QEB]]. Also identifies the responsibles and deadlines for the actions, to comply with the Quality recommendations, and support their implementation.
|-
| Quality & Evaluation Board ([[Quality and Evaluation Board|QEB]]) || Review and makes the final approval of the Report. Suggests more recommendations if needed.
|-
| Management Committee ([[Management Committee|MC]]) || Is informed of the Quality Review Report and approves the Quality recommendations.
|-
| Governance Board ([[Governance Board|GB]]) || Is consulted by the [[Management Committee|MC]] and is informed half-yearly in the Project Progress Report.
|}

The following RASCI table defines the responsibilities of those involved in quality control:
{| class="wikitable sortable"
! '''RAM'''(RASCI) !! [[Task Team Members|TT]]/[[Task_Team_Co-Leaders|TTL]]/[[WP Co-Leaders|WPL]]/ !! [[Executive Coordinator|EC]] !! [[UNITA_Quality_Assurance|TT3.1]] !! [[Quality and Evaluation Board|QEB]] !! [[Management Committee|MC]] !! [[Governance Board|GB]]
|-
| Performing Quality Control
| S || I/C || S || R || I || I
|-
| Implementing Quality recommendations
| R || S || S || C || A || C 
|}
==== Consolidated Responsibilities Assignment Matrix (RAM/RASCI) ====
{| class="wikitable"
! RASCI !! Description
|-
| R || Responsible
|-
| A || Accountable
|-
| S || Supports
|-
| C || Consulted
|-
| I || Informed
|}