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Quality Management Process
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==== Quality Review Process ==== * '''''Step 1''''': The process starts with a meeting between members from [[UNITA_Quality_Assurance|TT1.3]] and the UNITA Executive Coordinator ([[Executive Coordinator|EC]]), in which the process and the role of the participants are explained and the '''Quality Review Checklist (QRC)''' is presented. * '''''Step 2''''': After this meeting, two (2) processes will be running at the same time: 1. The '''QRC''' will be sent to the ([[Executive Coordinator|EC]]) to be used to assess the project's compliance with the planned activities (and related outputs) in several domains – Scope, Schedule, Cost, Quality, Risk, Issues & Decisions, Communication, Project Organization, and Stakeholder Satisfaction. Each question has the indication of who should be responsible for its answer and who/what should be consulted in order to obtain it; and 2. At the same time, Surveys created to assess the Satisfaction of the Governance Stakeholders and the Beneficiaries – Students, Teachers, Researchers and Academic Community – are sent to the respective target audience. The results from these Surveys are collected and analyzed by the [[UNITA_Quality_Assurance|TT1.3]]. Once the '''QRC''' is completed by the [[Executive Coordinator|EC]], he sends it to the [[UNITA_Quality_Assurance|TT1.3]], so that the results from the Surveys can be added to the Stakeholder Satisfaction’s Domain. * '''''Step 3''''': It is up to [[UNITA_Quality_Assurance|TT1.3]] to make the first analysis of the '''QRC''' and make a first Draft of the Quality Report. By email or through a meeting, [[UNITA_Quality_Assurance|TT1.3]] shares the Draft with the [[Executive Coordinator|EC]], so that questions/doubts/comments can be solved and added to the Report. After, a Final Draft is made by the [[UNITA_Quality_Assurance|TT1.3]], of both '''QRC''' and the Report, with preliminary suggestions/recommendations to the findings, and sent to the [[Quality and Evaluation Board|QEB]] for approval. * '''''Step 4''''': It is up to the [[Quality and Evaluation Board|QEB]] to carry out the analysis of the Report and complete the "Recommendations" sheet in the '''QRC''', making any suggestions for improvement that it deems necessary. * '''''Step 5''''': Once approved, the Report is sent to the [[Executive Coordinator|EC]], and it is up to him to identify the actions, with the responsibles and deadlines, needed to implement the [[Quality and Evaluation Board|QEB]] recommendations and inform about them, both the [[Quality and Evaluation Board|QEB]] and the Management Committee ([[Management Committee|MC]]). * '''''Step 6''''': To complete the process, the Management Committee ([[Management Committee|MC]]) is in charge of the recommendations approval. All documents for the quality control can be found [https://datacloud.univ-unita.eu/index.php/apps/files/?dir=/2_Boards/Quality_and_Evaluation_Board/WG3_Quality_Review_Checklist&fileid=778550 here].
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